Shipping Policy

Thank you for shopping with Henry Roams! We are committed to delivering your order to you as quickly and safely as possible. Please review our shipping policy below for more details.

  1. Shipping Method and Delivery Areas
    We offer cash on delivery (COD) as the only payment method. We currently deliver to select areas. You will be informed of any delivery restrictions during the checkout process.

  2. Processing Time
    Orders are processed during regular business hours. Typically, orders are shipped within 1-2 business days of receiving the order, depending on product availability. Orders placed on weekends or public holidays will be processed on the next business day.

  3. Delivery Time
    Delivery times may vary based on your location. Typically, deliveries can take anywhere from 3-7 business days from the time your order is processed. We will provide an estimated delivery window at the time of checkout.

  4. Shipping Charges
    Shipping charges, if applicable, will be displayed during checkout before you confirm your order. Delivery is available with no additional charge for specific areas, but this may vary based on your location.

  5. Cash on Delivery
    We offer cash on delivery as the only payment method. Payment must be made in full to the delivery agent at the time of receipt. Please ensure that the exact amount is available for a smooth transaction.

  6. Delivery Issues
    In case of a failed delivery attempt due to an incorrect address or other delivery issues, we will contact you to arrange a rescheduled delivery. Additional shipping charges may apply in such cases.

  7. Changes to Shipping Policy
    We reserve the right to modify or update our shipping policy at any time. Any changes will be reflected on this page, so please review it periodically for updates.

If you have any questions or concerns about our shipping process, feel free to contact us at [email protected].